General Manager for Busy Popular Growing QSR in Chelsea NYC

QR Code Link to This Post GENERAL MANAGER – Fast-Growing Hospitality Group
Location: New York City (Chelsea)
Compensation: $90,000–$100,000 + Quarterly Bonus + Health Care Benefits + PTO
Type: Full-Time About the Company
We are a fast-growing, mission-driven hospitality group dedicated to creating meaningful dining experiences through quality, consistency, and care. Our restaurants are known for chef-driven cuisine, genuine hospitality, and strong leadership teams that prioritize both guest satisfaction and team well-being.
We’re building a company where great food and great people come together — a culture that values growth, integrity, and collaboration. Our mission is simple: to make better food and hospitality accessible, authentic, and inspiring, one neighborhood at a time. The Opportunity
We’re seeking a passionate and dynamic General Manager to lead one of our high-performing NYC locations. This is an exciting opportunity for an experienced hospitality leader who thrives in a fast-paced, high-volume environment and leads by example — developing teams, elevating guest experiences, and ensuring operational excellence every day.
You’ll work closely with the executive leadership team to oversee daily operations while embodying the values of excellence, accountability, and hospitality. This role offers tremendous growth potential within a respected and expanding restaurant group. What You’ll Do
As the General Manager, you are the cornerstone of the restaurant’s success — the vital link between the executive leadership team and your in-store management team, including the Executive Kitchen Manager and Assistant General Managers.
You’ll set the tone for clear communication, accountability, and teamwork while ensuring every aspect of operations — from guest experience to financial performance — runs seamlessly. Key Responsibilities:
Oversee all aspects of daily restaurant operations with precision, consistency, and care.
Conduct full restaurant walkthroughs, monitor systems, and coach the team toward excellence.
Recruit, train, and inspire a high-performing management and hourly team focused on service and quality.
Maintain top-tier food quality, cleanliness, and compliance with NYC DOH regulations.
Manage inventory, ordering, and cost controls to achieve financial targets.
Ensure smooth coordination between FOH and BOH for consistent guest satisfaction.
Engage with guests and the local community, representing the brand with warmth and professionalism.
Oversee labor targets, scheduling, and team development to optimize efficiency and morale.
Partner with the Executive Kitchen Manager on culinary standards, hiring, and team culture.
Lead courier and off-premise operations with strong communication and accuracy.
Act as the main point of leadership and escalation, ensuring calm, confident, and effective problem-solving. Qualifications
Minimum 3+ years of experience as a General Manager in a high-volume, fast-casual, or QSR concept.
Proven leadership and people management skills, with the ability to motivate and mentor teams.
Strong understanding of restaurant operations, P&L, and cost management.
NYC Food Handlers Card required (ServSafe preferred).
Proficiency with POS, scheduling, and inventory systems.
Excellent communication, organizational, and problem-solving skills.
Flexible availability — nights, weekends, and holidays as needed. What We Offer:
Base Salary: $90,000–$100,000
Healthcare Stipend: $1,000 per month
Quarterly Performance Bonus: up to $8,000 annually
Paid Time Off: 2 weeks per year
Personalized Growth Plan tailored to your goals
Opportunities for Advancement as the brand expands nationally
Mission-Driven Culture focused on people as the foundation of success
Daily Chef-Driven Meals — eat better food while leading a great team Why Join Us
This is more than just a management role — it’s an opportunity to lead with purpose, grow within a supportive, forward-thinking company, and help build something exceptional. If you’re passionate about hospitality, thrive in dynamic environments, and want to be part of a team redefining what it means to eat well, we’d love to meet you. Apply now or email us directly at:
hiring@personenyc.com